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FAQ's (Frequently Asked Questions)


Q: Does ILoveTShirts.net ship internationally?

**CURRENTLY OFFERING FREE SHIPPING WORLDWIDE on all orders over $25** (for a limited time only)

A: Yes, ILoveTShirts.net does ship internationally.  ILoveTShirt.net will gladly ship your package to anywhere in the world.  Please be aware that may be an international shipping charge and we cannot guarantee that you will receive your product within 7-14 days.  Due to international customs and mail restrictions, customs can delay your package anywhere from 1-2 weeks before allowing it to continue to its final destination.  If you have any questions or would like to know more information, please visit our contact us page.

 

Q: How much is shipping?

A :  As of April 1st 2010, ILoveTShirts.net is offering Free Shipping Worldwide, on all orders big or small over $25.  Typically, standard ground shipping for US customers is approximately $4.00-$7.00 depending on where you are located.  Delivery time for ground shipping is typically 5-7 business days.  If you would like your order sooner, we offer express shipping methods which are available during checkout.  Our express shipping prices will vary depending on your location.  International Shipping (outside the US) can cost anywhere from $4.00-$12.00 and can take anywhere from 7-10 business days to arrive.

 

Q: How long does it take to process and deliver my order?

A: If your items are in stock (size and color), your order will usually ship from our facility within 24-72 hours.  All items purchased in your order must be in stock before it can be shipped.  If your one or any of the items ordered are out of stock, it can delay your package from shipping out anywhere from 2-5 business days.  Once your order has shipped, the estimated arrival time will depend upon the shipping method you have chosen.

Please note:  Once your item has been shipped from our facility ILoveTShirts.net is not responsible for arrival times and personal deadlines, since the package is now out of our hands.  It is possible that a package may get lost in the mail or returned due to an invalid shipping address. If your package somehow becomes lost in the mail, we will be happy to resend another one at no extra cost.  If your order is returned to us because of an invalid address, there will be $5.00 reshipping fee. Therefore, please double check the accuracy of your order to avoid any of these mistakes. Customers who are concerned about meeting deadlines should contact a Service/Sales Representative here.

 

Q: What is your return and exchange policy?

A: Simply click here to view our Return-Exchange Policy.

 

Q: How does the product I order online compare to what I will receive?

A:  ILoveTShirts.net will do our best to make sure that your custom text is sized and proportioned correctly.  Some text images and phrases may look slightly different than in our custom preview.   If you have any specific requests regarding text size and placement please feel free to contact us.

 

Q: Is ordering at ILoveTShirts.net secure and safe?

A: Yes, all credit card transactions made on ILoveTShirts.net are safe and secure.  We use the latest Secure Socket Layer ("SSL") encrypted with 256-bit security technology.  We also do not sell or give out any of your personal information, such as your name, phone number or email address.  For more information, you can also click on the Trustwave secure or Authorize.net merchant banners which are located on the left.

 

Q: What material are your shirts made of?

A: All our t-shirts are made with only the best 100% super soft and light weight cottons.  ILoveTShirts.net would like you to know that we support sweat shop free clothing and American made products such as American Apparel.

 

Q: Can I combine coupons and other promotions together?

A: No, any offer, coupon, or promotion cannot be combined with any other offer or discount.

 

Q: Do you offer overnight shipping or rush delivery services?

A: Yes, we do offer different rush shipping methods, which you can select during the checkout process. If you have any questions or special dates that you would like to guarantee delivery by, please contact customer support.

 

If your question hasn't been answered or if you have feedback that you would like to leave, Please visit our contact us page.

Thank You,

ILoveTShirts.net - Management